Testimonials

donnas207

Ricky was extremely responsive even before my family checked in for a week at The Grand at Diamond Beach. I had a couple of questions before we arrived and he always responded right away. We had an issue with the dryer in the unit and that was also taken care of immediately. He is a pleasure to deal with.

cfaria312

Ricky is such a pleasure to deal with. He is super patient and answers all of my questions. He responds to emails or phone calls very fast as well. Cant say enough great things about him!

pmonaco1050

Ricky was a pleasure to work with. Upon my arrival at the condo, I discovered I was missing a set of sheets for one of our bedsI contacted Keller Realty, talked with a very nice man, told him the situation, and Ricky himself delivered the set of sheets within a very short amount of time.

The day before our arrival, Ricky notified me that the freezer section of the refrigerator was not working. Although that did pose a problem, I appreciated him notifying me rather than discovering that when I arrived.

Suzanla7

Very professional and knowledgeable. Always responded quickly to emails and phone calls. He was a pleasure to work with to book our vacation at the beautiful Grand.

clariceacataldo

We had a wonderful experience at The Grand at Diamond Beach this year! Ricky Ciotti is always available for any questions. He is very professional and makes customer service a top priority ! See you in 2022!

fxjn9ktyzw

I’ve worked with Ricky the past 2 years when renting vacation properties and he’s always been extremely helpful and responsive. You won’t be disappointed!

user5219441

Ricky helped facilitate a condo rental. He went above and beyond in helping ensure my family received everything we needed as we checked in a day late.

danperrine4

Ricky helped us with a summer rental at the beach.

Very responsive with very quick return of our phone calls to our questions. Check in / out process very simple.

Our stay was very enjoyable and the unit was great and very well maintained. We would definitely recommend using Ricky and we will be calling him in the future.

Pete3235

Thank you Ricky and team! We very much enjoyed our stay and can’t thank you enough for making our stay seamless.

Communication was great from start to finish with no surprises.We will definitely be back!